Contact Us
Have a question, feedback, or need support? We'd love to hear from you. Fill out the form below and we'll get back to you as soon as possible.
Other Ways to Reach Us
Response Time
We typically respond within 24-48 hours during business days. For urgent issues, please mention "URGENT" in your subject line.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
We're closed on weekends and major holidays
Looking for quick answers? Check out our Frequently Asked Questions before reaching out.
Frequently Asked Questions
How do I download Prankix?
You can download the Android version directly from our homepage. The iOS version is coming soon - join our waitlist to be notified when it's available.
Is Prankix free to use?
Yes! Prankix is free to download and play. Some premium features may be available through in-app purchases in the future.
How many players can join a game?
Most games support 2-8 players. The exact number varies by game type. You can play with friends locally or online.
Do I need an internet connection to play?
Yes, an internet connection is required for multiplayer games and AI-powered features. Some features may work offline, but the full experience requires connectivity.
How do I report a bug or technical issue?
Please use the contact form above or email us at support@prankix.com with details about the issue, including your device type and what you were doing when the problem occurred.
How can I delete my account?
You can delete your account from within the app's settings menu. If you need assistance, contact us and we'll help you through the process.